WellCare Partners with The Results Companies to Bring More than 150 Jobs to Paris, TX

TAMPA and FORT LAUDERDALE, Fla. (PRWEB) March 03, 2015

WellCare Health Plans, Inc. (NYSE: WCG), and The Results Companies (Results), a premier global customer experience provider for Fortune 500 companies, today announced a partnership that expands WellCares call center operations and brings more than 150 jobs to Paris, Texas. As a result of the expansion, a new call center, The Results Companies Customer Experience Center, has been established in Paris. The facility provides customer service support for WellCares Medicaid, Medicare and Prescription Drug Plan businesses.

WellCare and Results celebrated the grand opening of the facility with a ribbon cutting ceremony. Local community leaders, including State Rep. Gary VanDeaver (D-1) and members of the Lamar County Chamber of Commerce participated in the event.

“I would like to thank WellCare and The Results Companies for their long-term commitment to providing jobs that will help to boost and support our local economy, said State Rep. Gary VanDeaver (HD-1). The creation of more than 150 jobs is confirmation that Paris has much to offer employers and employees.”

I am pleased that WellCare and Results have chosen Paris for their expansion, said State Sen. Kevin Eltife (SD-1). Paris offers a skilled workforce and pro-business climate that will contribute to their long-term success.

This new call center supports WellCares mission to assist our 4.1 million members in accessing the care and services they need to be healthier and to enjoy better quality lives, said Scott Black, WellCares vice president, channel communication services. We look forward to working with Results to become a valuable business partner in this community.

As The Results Companies continues to grow, we are excited about expanding in Paris, Texas with WellCare, one of our most tenured clients, said Robert Rapp, Results Chairman and Founder. Results understands that the success of this opportunity is based on a strong partnership – a partnership between Results, WellCare and the community of Paris. Partnerships only succeed when all parties are invested in the outcome. We look forward to the community of Paris helping Results support WellCare and its other clients.

The new facility is expected to be fully operational by the end of March and still has approximately 25 open positions. For more information about the positions or to apply, visit the companies websites at http://www.wellcare.com and http://www.theresultscompanies.com.

As of Dec. 31, 2014, WellCare serves approximately 29,000 Medicare Advantage and 127,000 Medicare Prescription Drug Plan members in Texas.

About WellCare Health Plans, Inc.

WellCare Health Plans, Inc. provides managed care services targeted to government-sponsored health care programs, including Medicaid, Medicare, Prescription Drug Plans and the Health Insurance Marketplace. Headquartered in Tampa, Fla., WellCare offers a variety of health plans for families, children, and the aged, blind and disabled. The company serves approximately 4.1 million members nationwide as of Dec. 31, 2014. For more information about WellCare, please visit the company’s website at http://www.wellcare.com or view the companys videos at https://www.youtube.com/user/WellCareHealthPlan.

About The Results Companies

For more than 20 years, The Results Companies has served as a premier global customer experience provider for Fortune 500 companies and uniquely designed, built and operated award-winning call centers that have set the standard for innovative customer-focused contact solutions. We offer a full range of services that include customer service, acquisition, enrollment, retention, membership support services and transaction processing to outbound sales and retention campaigns. Entrusted with over 45,000,000 relationships a year, our success and proven ability to respond to our Partners growth has enabled us to expand our global footprint. With over 9,300 employees in 18 locations in the United States, Philippines, and Latin America, The Results Companies expertise extends beyond call centers. Were experts in representatives, analytical technologies, brand fulfillment and creating strategic advantages for our Partners. Visit TheResultsCompanies.com to learn more.

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Price is what scares away most prospective long term care insurance buyers. If a policy is designed to insure almost every possible scenario encountered and guaranteed to pay a lifetime benefit, the premium price will be numbingly high. There are ways to optimize a policy, so the premium can be cheaper.

71% of Medicare recipients mistakenly believe Medicare is a primary source for covering long term care. This is according to the recently released results of Genworth’s 2012 Cost of Care study. In reality, Medicare does not cover the cost of most long term care needs and will only pay for about 100 days of skilled nursing care. Afterward, the insured is 100% responsible for the costs. Sadly enough, 87% of people under the age of 65 mistakenly believe their private health insurance will cover the cost of long term care.

The following factors can make a difference when purchasing a policy:

Facility Daily Benefit is the actual cost per day that a policy will cover. It’s a good idea to ask for quotes based on a policy that would cover $ 100 per day, because then it’s easy to determine a higher or lower multiple based on that number.

Facility Benefit Period is the actual length of time that a policy will pay out. The average stay in a long term care facility is about two years, but most people need care for even less. If a lifetime benefit seems too costly, than a five-year benefit should be considered instead.

Home Care Daily Benefit is the percentage of the policy benefit that can be applied to skilled care in the home. This is the favored method for most people, and plans offering 100% of the benefit pertaining to home care should definitely be considered.

Inflation Protection is a benefit that takes future health care costs inflation into consideration. Future costs of health care are expected to rise. This should be a cardinal concern for potential policy holders. If the potential buyer is in their 50s or 60s, compound inflation protection should be considered. If they’re in their 70s or older, the premiums are likely to be extremely costly, so a simple inflation protection or none will reduce the costs of a premium.

Facility Elimination Period is the initial time in which a policy will not pay. Since Medicare will usually pay for the first 100 days, it’s wise to consider an elimination period of 90 days or more.

Marital Discounts are significant discounts for couples who plan on purchasing insurance together. Many insurance companies offer shared policies that offer less underwriting and reduced costs. Research is suggested however. If a spouse has a history of heart disease, this means they’ll have a higher risk of death and should consider opting out. Nonetheless, a spouse with a family history of dementia should strongly consider applying before symptoms occur. Once symptoms arise, that spouse will likely be denied.

If the potential buyer has liquid assets valuing more than $ 2 million, it is suggested that they consider self-insuring the chance of an event This is just as long as their retirement withdrawal rate is not depleting their nest egg. However, if a potential buyer’s net worth is below $ 250,000, an event would consume the nest egg so quickly that paying insurance premiums would be impossible. Although in that situation, Medicaid might qualify them once debility sets in.

What could be the solution to high-priced premiums? It is suggested to only partially insure the chance of a Long Term Care incident. A policy with a reduced benefit like $ 100-150 per day should also be taken into consideration along with a shorter benefit period, such as three to five years. This would still allow some coverage for less.

About Robert Cardona LTC Insurance Solutions Inc. – Robert Cardona, a health care provider for the past 20 years and owner of Robert Cardona LTC Solutions Inc. has a sincere desire to help potential clients plan for in-home or custodial care. By promoting self-esteem through physical and emotional well-being, his understanding of the occupational therapy philosophy is shown. (Padvocacy.net)

Robert Cardona would be honored to serve as the insurance agent of choice when considering the appropriate insurance product to meet every individual’s needs. Robert Cardona LTC Insurance Solutions Inc. offers alternatives to prevent leaving burdens on unsuspecting offspring. These alternatives will ease future financial, physical, and emotional pressures left on friends and family when LTC becomes a medical necessity. This allows harmony and self-confidence that the forefathers of the current generation knew. What was once taken for granted, must now be planned.

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